VILLAGE REWARDS

Earn points every time you shop.

Exclusive loc care rewards coming your way! 

REDEEM FOR DISCOUNTS 

Redeeming your hard-earned points is easy! You can exchange your points in cart for a discount.

WAYS TO EARN POINTS

FAQ REWARDS

  • How do I earn points?

    Every time you make a purchase on our site you will earn 1 point per $1 spent. Please see above to view other ways to earn points.

  • How can I check my points balance?

    You can check your points balance by clicking Village Rewards menu and it will take you to your points. 

  • Will I receive points for my previous purchase?

    No, unfortunately, points are not retroactive to past purchases.

  • Do my points expire?

    Yes, they expire after 1 year of inactivity.


    What does "inactivity" mean?


    In this context, inactivity refers to customers who have not earned or redeemed any points within the selected time frame. Customers who exceed 1 year without earning or redeeming points will lose their accrued point balance.

  • Can I redeem my points all at once?

    No, you can redeem your points in increments of $10, $15, $20, $25 & $30 off.

  • Do I need to make a minimum purchase to use my points?

    No minimum purchase amount is required.

  • I received a referral code from a friend. Do I need to spend a minimum amount to receive my 20% off?

    Yes, you need to spend a minimum amount of $60 on the website in order to use your referral discount.

  • My friend sent me a referral. How do I access my 25% off coupon?

    Once you are referred by a friend, you will receive an email containing a link that will bring you back to drlocs.com. Once you are directed to the site, you will receive a pop-up with your coupon code. You must make a minimum purchase o$60 to receive your discount. Please copy the code & apply it at checkout to receive your discount. If you have more questions, please contact customer service at customerservice@drlocs.com

  • Can I redeem an unlimited number of points?

    No, you can redeem your points in increments of 100, 150, 200, 250 & 300 at one time.

  • Are there limitations to the "birthday reward?"

    Yes, you cannot claim a birthday reward until after 30 days after joining the program.

  • How do I get points for leaving a review? Am I limited on the number of reviews I can write?

    You must leave a review through the automated review request sent to you via email. You can only receive points for one review per order. Reviews left via the on-site widget will not be awarded points. Multiple reviews left for a single order will only be given points once per purchase. Points will be awarded to photos and videos selected to be published to the website. When uploading your photos and videos to your reviews, points will only be awarded to actual customer photos that reflect the results upon use of the products under review. Any photos/videos that do not meet this criteria will not be eligible for rewards points. The photos/videos we choose to publish on the site is entirely under Dr Loc's discretion.

  • I referred a friend but didn't get the reward? Why not?

    Your friend must use their valid referral link, self-referrals are not allowed (the IP address/User-agent must not be mismatched), your friend must make a minimum purchase of $60, this must be the friend's first purchase & on-site pop-ups must be enabled in the browser.

  • Is there a cap on the number of referrals received or given?

    Yes, customers can be rewarded up to 100 times through the referral program.


  • What if one of the products I want to redeem for points is sold out?

    You can only redeem points for available products. If an item you would like to redeem points for is sold out, you would need to wait until that item is back in stock to redeem it for points. We cannot guarantee when or if an item will be back in stock.

  • Can I redeem my points at Village Market ATL or any other store?

    No, points are only redeemable on drlocs.com